By-Law Enforcement

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The Township of South Glengarry strives to provide services which focus on public safety and a balanced quality of life in our community. The Township's Manager of Municipal Law Enforcement is responsible for the investigation and enforcement of municipal by-laws. The Manager will investigate to determine if there is a violation(s) and will take the necessary steps to ensure the violation(s) is corrected (compliance obtained).

Emergency by-law enforcement and investigation services continue for emergency orders and in response to unsafe conditions of buildings. Should you wish to submit a by-law complaint, you may do so by completing the form available for download on our website under the tab “I’d Like To…” then send the completed form to our by-law officer HERE. If you cannot download the form, you can request one by e-mail HERE. Scanned or Picture copies of the completed complaint form are acceptable by e-mail. Any completed complaint forms submitted in the mailbox at the office or by mail will only be opened 24hrs after receipt. Remember to complete all the information on the complaint form prior to submitting. Site visits will only be completed when deemed necessary.

Throughout the Provincewide Shutdown, the Township’s by-law services will remain available to all residents, however response time and actions taken may vary.

Emergency By-Law Enforcement:

Investigation services continue for emergency orders and in response to unsafe conditions of buildings.

Regular By-Law Complaints:

Should you wish to submit a by-law complaint regarding a potential infraction, you may do so by completing the form available on our website https://forms.southglengarry.com/Community-Services/By-Law-Complaint-Form. All non-emergency complaints will be reviewed and responded to as permitted by the COVID-19 restrictions. A By-Law officer will be in contact with the complainant, within 5 business days, to further discuss the actions that by-law is permitted to take.

Any completed complaint forms submitted in the mailbox at the office or by mail may only be reviewed up to 5 business days after receipt. Remember to complete all the information on the complaint form prior to submitting. Site visits will only be completed when deemed necessary.

Important Contacts:

For emergencies: 911
Reports of violations of Emergency Orders & Quarantine Act: 1 888 310-1122
Stop the Spread Business Information Line at: 1-888-444-3659
Health concerns & inquiries: Eastern Ontario Health Unit 1-800-267-7120
COVID-19 Requirement measures for Shutdown in South Glengarry: Eastern Ontario Health Unit (613) 933-1375 or https://eohu.ca/en/covid/covid-19-response-framework

Township of South Glengarry residents with concerns of social distancing, group gatherings, dining rooms, non-essential businesses (Mon-Fri Excluding Statutory Holidays): 613-347-1166 x221

To report concerns of social distancing, group gatherings, dining rooms, non-essential businesses on Weekends or Off-Hours call the non-emergency OPP Line 1 888 310-1122

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Submit a By-law Complaint

To file a by-law complaint, please download and complete the By-law Complaint Form. Completed forms may be submitted in person at the Township office or by e-mail. 

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