Water and Wastewater

Water / Wastewater Billing

Visit our Water and Wastewater Billing page for information on what makes up your water invoice, how often we bill, and how you can set up a new water account, receive and pay your bill, or close an account.

Reporting Water / Wastewater Emergencies

Water and wastewater emergencies, such as a watermain or water service break or a sewer backup, can happen at any time.

To report an emergency such as a watermain break or request emergency water shutoff during office hours, please call 613-551-4457, and Township staff will be dispatched to respond to the emergency.

Signs of a watermain break include water bubbling up through the ground, water running in ditches with no apparent source, or water gushing on the street. Watermain breaks can happen because of aging infrastructure. Extreme cold weather can also play a role, when freeze-thaw cycles expand and contract materials, placing stress on the pipes.

Property owners are responsible all or a portion of their services and all internal plumbing, except for the water meters.

Being Notified of a Water / Wastewater Emergency

The Township of South Glengarry uses Voyent Alert!, a trusted emergency notification system, to keep residents informed and safe. This platform allows us to send out real-time alerts about important issues affecting our community, including:

• Boil water advisories
• Service disruptions
• Planned maintenance

Sign up today to receive timely updates straight to your device. It's free, easy, and helps you stay connected when it matters most.