Human Services

Service managers play a critical role:

• they maintain in-depth knowledge about the community's needs,
• they plan and manage the system,
• they identify and address service gaps,
• they support service coordination

The five-year service system plan will serve Glengarry.

This is a strategic plan that identifies local priorities. They developed it in partnership with members of the local Early Years Planning Table.

Childcare Early Years Service System Plan

Williamstown Public School (English Public)

19754 John Street, Williamstown, ON, K0C 2J0

Ph: (613) 347-3461

Iona Academy (English Separate)

20019 King's Road, Williamstown, ON, K0C 2J0

Ph: (613) 347-2728

École élémentaire catholique de l'Ange-Gardien (French Separate)

4831 2nd Second Line Road, North Lancaster, ON, K0C 1Z0

Ph: (613) 347-2728

Char-Lan District High School (English Public)

19743 John Street, Williamstown, ON, K0C 2J0

Ph: (613) 347-2441

Holy Trinity High School (English Separate)

18044 Tyotown Road, Cornwall, ON, K6H 5S7

Ph: (613) 936-0319

For more information, contact the centre at (613) 347-3354.

Subsidies are based on the tenants' ability to pay, with rents calculated at approximately 30% of gross monthly household income up to market rent.  This is known as Rent Geared To Income.

The Division also administers Social Housing Centralized Waitlist.  If you are eligible, you will be placed on the waitlist.  Most people need to find their own rental housing in the private market while they are on the wait list as it can be a long wait.

Click here to learn more.

Please click here to learn more.

This program provides financial assistance in the form of a 10 year forgivable loan to make essential home repairs, and/or a grant to increase a homeowner's accessibility, up to a maximum of $12,000 (including $5,000.00 for accessibility and approved administrative costs).

Please click here to learn more.

• Birth certificate
• Social Insurance Number (SIN) card
• Ontario Health Insurance Plan (OHIP) card
• Immigration/sponsorship information if applicable
• Full address including postal code
• Cost of rent or mortgage
• Cost of utilities (gas, hydro, water)
• Current landlord’s name and address
• Address history for the past 12 months
• Employment history for the past 24 months
• Most recent monthly bank statement
• Any sources of income
• Assets (vehicle, RRSP's, etc.)

Every month that you are eligible, you will receive assistance for basic needs and shelter, and employment assistance.

• Learn about your rights and responsibilities
• Learn about the Statement of Income Card

The Interactive Voice Response is a toll-free telephone system that provides Ontario Works participants the following options:

• Access information through expanded hours – 24 hours a day, 7 days a week
• Obtain a breakdown of issued payments and new overpayment information
• Review outstanding verification items
• Obtain additional benefit eligibility request decisions
• Report earnings
• Obtain local office contact details.

Once your assistance is granted, you will receive a 9-digit identification number (member ID) and a 4-digit personal identification number (PIN). Both numbers are required to access your case file at 1-800-808-2268.

Register for MyBenefits today! Fast. Easy. Secure.  

Report income or address changes, see past payment information, and view letters and more – anytime, anywhere, and on any device.

Sign-in to: Ontario.ca/MyBenefits to view or update your Ontario Works or Ontario Disability Support Program case information.

MyBenefits is a new online service available 24/7 to Ontario residents who receive Ontario Works (OW) or Ontario Disability Support Program (ODSP).

With MyBenefits, you can:

• Report income, address/shelter costs or phone number changes
• See past payments
• See the overpayment balance
• See your letters and receive email notifications when new letters are available for viewing
• View your profile information (e.g. phone number, email, household members)

If you have an email address on file and have your member ID you can create an account for MyBenefits.

Creating Your Account for MyBenefits is Easy

Creating your account for MyBenefits is a quick and easy, two-step process.

1. Confirm your identity when you visit Ontario.ca/MyBenefits for the first time:

• Enter your 9 digit member ID
• Enter the email address that you have on your file and press ‘Next’
• A message will be sent to your email with an activation link. Click the link within 30 minutes to confirm your identity.

This will take you back to Ontario.ca/MyBenefits, where you will be prompted to enter your date of birth to finish the process.

You do not need to do this step again in the future!

1. Set up your user name and password to access your information. You have two choices to sign-in to your account:

• login with an email address and password of your choice using the ‘My Ontario Login’ or,
• you can login with the same username and password as your online banking using ‘Securekey Concierge’

Follow the prompts to create your account. This is the way you will sign-in to MyBenefits for all future visits.

Create your account now! Ontario.ca/MyBenefits 

Having trouble signing-in? You can call toll free for technical help at 1-888-999-6130.

Employment Services - Under the Ontario Works Act, 1997 and Regulations, as a condition of employment, every employable applicant or participant must participate in employment assistance activities including:

• single people;
• couples with or without children;
• sole support parents;
• dependent adults 18 year of age or older

After receiving your initial benefits, you will be required to attend an information session prior to meeting with a Case Manager to develop an effective employment plan. These participation agreements (PA) are reviewed regularly and tailored to your needs. Activities include:

• community placement;
• employment placement and job skills training;
• basic education (completion of a high school diploma).